Individual HDF service package

Individual HDF service package is the best protection for both the complex automatic identification systems, as well as for individual devices which are included in their set of components. This package will ensure the smooth operation of your auto ID solutions, and long-term cost efficiency of their operations. The scope of service, as part of the package is always precisely defined and customized to Customer individual needs.

Owners of individual service packages, have the opportunity to chose:

• date of purchase - a package can be purchased at any time from the date of purchase of equipment
• duration of the package - packages typically are arranged for 1, 2 or 3 years
• the frequency of periodic overhaul
• guaranteed response time of HDF service
• guaranteed time of removal the breakdown
• the expected technical assistance and telephone consultations
• training for users
• conditions of receipt of replacement equipment for the duration of repair

HDF individual service package may cover for example:

SOFTWARE such as:

• DCI + system- Warehouse Management System
• HDF Kanban system

Complex automatic identification systems such as:

• operating systems based on DPM technology
• vision systems
• operating systems based on RFID technology

Equipment such as:

• forklift terminals
• equipment for marking products
• RFID

For more information about our service packages please call the Sales Department or HDF infoline 0 801 522 433.

Please submit requests for the valuation of individual service package for your automatic identification solutions.