Benefits of HDF service
HDF Sp. z o.o. takes care of high quality of service and expending the range of service. Service Department provides fast and reliable repairs and overviews. Our service workers are fully qualified experts who are constantly improving their skills in various training sessions. Their professional attitude was recognized by certificates and the status of authorized service of Zebra, Motorola/Symbol and SATO devices.
For more information on configuration and devices provided by HDF please contact our service repair department.
HDF maintainance service includes:
- Highest quality service repairs
HDF Sp. z o.o.as one of two Polish companies has the status of authorized service repair of devices Zebra company (ZASP - Zebra Authorized Service Provider). Our technicians from service repair department have ZASE (Zebra Authorized Service Engineer) certificates. Zebra certificate is globally recognized warranty of high quality service repairs. All repairs are made with original subassemblies and according to manufacturers’ standards. - Fast repair
All repairs are fast and efficient. The average warranty repair time of Zebra company takes 1 day, Motorola/Symbol company – 4 days, Intermec devices – 6 days, and SATO devices – 3 days. Post-warranty repairs of other companies take 14 days on average. For more information on terms of repair please visit our service repair website: serwis. - Spare parts warehouse
We have well equipped spare parts warehouse. All repairs are made with original subassemblies and according to manufacturers’ standards. That is why we ensure fast and efficient repair. - We have professional diagnostic equipment
We are able to diagnose even microscopic, hidden from a human eye damages simply because we use the best, professional diagnostic equipment. Therefore we are able to repair practically any kind of damage. - Service packages
To meet our customers needs we provide three service packages: golden, silver and brown - Competetive price of warranty service
We provide competetive prices for highest quality maintainance service. For the current pricelist, please click here. - Warranty and post-warranty service
We repair all automatic identification devices of like label and plastic cards printers, terminals, handheld and industrial scanners, barcode verifiers, tablets, Wi-Fi devices, industrial computers and RFID devices (terminals, readers, etc.). We accept devices of worldwide companies for repair like: Zebra (we have certificate of authorized service repair of this company - Zebra Authorized Service Engineer), SATO, Intermec, Datamax, HHP, Datalogic, PSC, Symbol and others. - Replacement device for the time of repair
Our customer can rent a replacement device of the same configuration for the time of repair. - Professional assistance on automatic identification devices
Service repair department has in-depth knowledge and provides professional assistance in Auto ID systems. We help our customers to choose the best devices that suit their company’s profile. Not every device is highly efficient or can work in extreme external conditions– for the best device that fits specific needs and conditions please contact our technicians for expert advice. Professional assistance of HDF workers was recognized by the certificate of Motorola/Symbol company, a worldwide manufacturer of automatic identification devices. - Damage diagnosis and repair in customer’s location
Our technicians of service repair department visit our customers and diagnose the condition of the devices or repair them on customer’s location. In case the device requires more serious repair, the customer is given initial cost estimation of the repair and can rent a replacement device for the time of repair. - Configuration of purchased devices before the dispatch
For our customers the devices are configured prior to the dispatch.
