|
Software on customer’s request
HDF box applications
|
We provide service to HDF software. Terms of software service on customer’s demand depend on customer’s individual provisions under the sale agreement. Warranty and post-warranty repairs of these applications are free of charge and made within 12 months upon the purchase day.
We also provide service for ready box applications, compatible with automatic identification systems e.g. HDF Labels 2007, HDF Stocktaking 2007. The service of ready applications is provided within 14 days upon noticing the damage unless otherwise provided in the license agreement.
|
Average repair time: 3 days
Authorized warranty and post-warranty service
Place of repair: customer’s location or HDF Headquarters
|
Repair of Zebra printers is made from 1 to 5 working days upon receiving the broken device. The printers are serviced at customer’s location or in one of our departments. Please bring your printer to our headquarters personally or send it by courrier mail.
|
Average repair time: 4 days
Authorized warranty and post-warranty service
Place of repair: customer’s location or HDF Headquarters
|
Warranty repairs of Motorola/Symbol devices are made from 1 to 10 working days upon receiving the broken device. Post-warranty repairs are made from 1 to 30 days. The average warranty repair takes 4 days. The devices are diagnosed and serviced at Customer’s location or in one of HDF departments. Please bring your printer to our headquarters personally or send it by courrier mail.
|
Average repair time: 6 days
Post-warranty service
Place of repair: customer’s location or HDF Headquarters
|
Post-warranty repair of Intermec devices are made from 1 to 14 working days upon receiving the broken device. The average repair time takes 5 days. The devices are diagnosed and serviced at Customer’s location or at HDF Headquarters. Please bring your printer to our headquarters personally or send it by courrier mail.
|
Average repair time: 4 days
Warranty and post-warranty service
Place of repair: customer’s location or HDF Headquarters
|
Warranty and post-warranty repairs of SATO printers are made from 1 to 9 working days upon receiving the device. The average repair time is 4 days. The repairs are made in customer’s location or at HDF Headquarters. Please bring your printer to our headquarters personally or send it by courrier mail.
|
Average repair time: 14 days
Post-warranty service
Place of repair: customer’s location or HDF Headquarters
|
We also run an authorized post-warranty service repair of Pryor devices. Moreover our post-warranty service covers repair of all automatic identification devices. We provide service repair of readers, terminals, tablets and printers made by Xplore Technologies, PSION Teklogix, PSC Datalogic, HHP, Datamax. The reapairs are made from 1 do 30 days upon receiving the device. The average repair time is 14 days. The devices are serviced at HDF Headquarters. Please bring your printer to our headquarters personally or send by courrier mail.
